Account & Data Deletion
Last updated August 26, 2026
How to delete your InspectProConnect account and associated data from the web app or the mobile apps.
1. Delete your account yourself
Sign in on the web or in the mobile app, open Settings → Account and choose Delete account. Workspace owners are asked to confirm because deleting an owner account removes the workspace and every record inside it.
2. Or ask us to do it
Email privacy@inspectproconnect.com from the address on the account with the subject "Delete my account". We verify ownership before acting and complete the request within 30 days.
3. What is deleted
- Your profile, credentials and two-factor enrolment.
- Workspace records you own: contacts, properties, requests, appointments, reports, uploaded photographs and documents.
- Connected integration credentials and stored tokens.
- Your public inspector page.
4. What we keep, and for how long
Encrypted backups expire within 30 days. Invoices and payment records are retained for as long as tax and accounting law requires. Append-only security audit entries retain the fact that an action occurred, without the deleted content. If you are a member of someone else's workspace, records that belong to that company remain with the company.
5. Store subscriptions
Deleting your account does not cancel a subscription purchased through the Apple App Store or Google Play. Cancel it in that store's subscription settings as well.