Terms of Service

1. The agreement

These Terms form a binding agreement between you (or the company you represent) and InspectProConnect. By creating an account, subscribing, or using the web or mobile apps you accept them. If you do not agree, do not use the service.

2. Accounts and workspaces

You are responsible for the accuracy of your account details, for keeping credentials secure, and for everything done under your account. Workspace owners control who is invited, what role each member holds, and what data is entered. You must be at least 18 and legally able to enter into contracts.

3. Subscriptions, billing and trials

• Paid plans renew automatically for the interval you selected until cancelled. You can cancel at any time from the workspace billing screen; access continues to the end of the paid period.
• Where a free trial is offered, it converts to a paid subscription at the end of the trial unless you cancel first.
• Fees exclude taxes. Except where required by law, payments are non-refundable for periods already elapsed.
• Subscriptions purchased through the Apple App Store or Google Play are billed and managed by that store under its own rules, and cancellation must be made in the store's subscription settings.

4. Your data

You retain all rights to the data you put into InspectProConnect. You grant us the licence needed to host, process, back up and display it in order to run the service. We do not use your customer data to train models or sell it. You are responsible for having the right to upload the client and property data you enter, and for the content of the reports you deliver.

5. Professional responsibility

InspectProConnect is a workflow, records and reporting tool. It does not perform inspections, does not certify compliance with any building code or standard, and does not replace your professional judgement, licensing or insurance obligations. Public-records and GIS data is supplied by government sources on an as-is basis and may be incomplete or out of date; you must verify anything you rely on in a deliverable.

6. Acceptable use

Use of the platform is subject to the Acceptable Use Policy. We may suspend a workspace that breaches it, that we reasonably believe is being used unlawfully, or that puts the platform or other customers at risk.

7. Third-party services

Connecting a third-party service through the Integrations Hub is your decision and is governed by that provider's own terms. We are not responsible for third-party availability, charges or data handling. Some connected services may charge you directly for API usage.

8. Our intellectual property

The platform, its software, branding and documentation remain our property. You may not copy, resell, reverse-engineer or use the service to build a competing product, and you may not scrape or bulk-extract data other than your own.

9. Warranties and liability

The service is provided "as is" without warranties of any kind to the maximum extent permitted by law. To the extent permitted by law, our aggregate liability arising out of this agreement is limited to the fees you paid in the twelve months before the claim, and we are not liable for indirect, incidental or consequential losses, lost profits or lost data. Nothing limits liability that cannot lawfully be limited.

10. Termination

You may stop using the service and delete your account at any time. We may terminate or suspend for material breach, non-payment, or where required by law. On termination your data is deleted as described in the Privacy Policy; export your records before you cancel.

11. Governing law and changes

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law rules. We may update these Terms and will notify account owners of material changes before they take effect; continued use after that constitutes acceptance. Questions: legal@inspectproconnect.com.

12. Mobile app licence

The iOS and Android apps are licensed, not sold. You receive a personal, non-transferable licence to use them on devices you own or control. For apps obtained from the Apple App Store, Apple is not a party to this agreement, has no obligation to provide support, and Apple and its subsidiaries are third-party beneficiaries entitled to enforce these Terms against you.